Credence Studios Minecraft Server Comprehensive Legal Policy
Last updated: October 19th, 2023
This Comprehensive Legal Policy aims to cover various aspects, including refunds, terms of service, privacy, and more.
Terms of Service (ToS) Agreement
By using this website, you agree to abide by our Terms of Service. The ToS outlines the rules, responsibilities, and user conduct on our server, including but not limited to:
- Prohibited activities.
- User responsibilities.
- Dispute resolution.
- Intellectual property rights.
- Server rules and guidelines.
Refund Policy
Refunds for In-Game Store Purchases
At Credence Studios, we offer digital goods on our website store. These purchases are final, and refunds are generally not provided. However, there are a few exceptions:
- Technical Errors: If you experience technical issues with the purchased item or do not receive it, please contact our support team within seven (7) days of the purchase. We will investigate the issue, and if it's determined to be a technical error on our end, we will process a refund or provide the missing item.
- Unauthorized Purchases: If you believe that a purchase was made without your consent, please contact our support team as soon as possible. We will investigate unauthorized purchases and may provide a refund if the claim is substantiated.
- Chargebacks: Initiating a chargeback without prior communication with Credence Studios can result in an immediate ban from our server. We encourage you to reach out to our support team to address any concerns or issues before resorting to chargebacks.
Refunds for Donations
We deeply appreciate your support through donations to Credence Studios. These contributions will help us maintain and improve the server. However, we generally do not provide refunds for donations, except under specific circumstances:
- Incorrect Amount: If you have made a donation for the incorrect amount due to a typographical error or other mistake, please contact our support team within seven (7) days of the donation. We will review the case, and if the error is verified, we may issue a refund for the difference between the intended donation and the amount donated in error.
- Unauthorized Charges: If you believe that a donation was made without your authorization or consent, please contact our support team immediately. Unauthorized charges will be thoroughly reviewed, and refunds may be provided if confirmed.
Please be aware that we do not typically offer refunds for donations beyond the specified circumstances. We encourage users to donate with the understanding that their contributions support the server and enhance the gaming experience for all players.
Contact Us
If you believe you qualify for a refund based on the conditions mentioned above or have any questions or concerns about our Refund Policy, please contact our support at support@credencestudios.net.
Policy Updates
Credence Studios reserves the right to update or amend this Refund Policy at any time. We recommend reviewing this policy periodically for any changes.
We want to express our gratitude for being part of Credence Studios. Your support is essential, and we appreciate your understanding of our Refund Policy.
Privacy Policy
Information You Provide: We may collect personal information that you voluntarily provide when using our services, such as your username, email address, or payment information. This information is collected when you register, make a purchase, or donate.
Information Automatically Collected: Our server and website may automatically collect certain information, such as your IP address, device information, and browsing activity. This data is collected for system administration, security, and analytical purposes.
How We Use Your Information
- Server Access: Your username and IP address are used to grant you access to our Minecraft server, as well as provide you with goods you purchase from us.
- Communication: We may use your contact information to send important server-related messages, updates, and information about our store or donation center.
- Improvement: Data collected helps us improve our services, content, and user experience.
Cookies and Tracking Technologies
Our website and server may use cookies and similar tracking technologies to enhance your browsing experience, understand user behavior, and provide customized content. You can manage your cookie preferences through your browser settings.
Data Sharing
We do not share your personal information with third parties except in the following situations:
- Service Providers: We may share your information with trusted service providers who assist us in delivering and improving our services. These service providers are bound by strict confidentiality agreements.
- Legal Compliance: We may share information when required by law, such as responding to legal requests, protecting our rights, and ensuring the safety and security of our users.
Data Security
We use industry-standard security measures to protect your data from unauthorized access, disclosure, or alteration. However, please be aware that no method of data transmission over the internet can be entirely secure.
User Rights
You have certain rights regarding your personal data, including the right to access, rectify, and delete your information. To exercise these rights or for data-related inquiries, please contact us at support@credencestudios.net.
International Data Transfers
If you are accessing our services from outside the United States, please be aware that your data may be transferred internationally. We ensure that your data is protected according to the appropriate legal standards.
Policy Updates
Credence Studios reserves the right to update or amend this Privacy Policy at any time. We recommend reviewing this policy periodically for any changes.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please contact our support team at support@credencestudios.net. We are here to help and address any privacy-related inquiries.
Thank you for your understanding of our Privacy Policy.
Cookies Policy
Our Cookies Policy explains the use of cookies and tracking technologies on our website and server, along with user options for managing cookie preferences.
Intellectual Property Rights
Credence Studios Content
All content, including text, graphics, logos, and in-game assets unique to Credence Studios, is protected by copyright, trademark, and other intellectual property laws. Our original content is created and maintained by our team and is subject to the following conditions:
- Use Restrictions: Players are prohibited from reproducing, distributing, modifying, or using our content for any purpose without our explicit permission.
- Server Assets: Any in-game assets, designs, or modifications unique to the Credence Minecraft Server, that are developed by us, is our intellectual property and are not to be used outside our server without permission.
Minecraft Assets
We acknowledge that Minecraft is a registered trademark and its assets are the intellectual property of Mojang AB, a subsidiary of Microsoft Corporation. Players on our server must respect and adhere to Mojang's intellectual property rights and guidelines.
Player Content
We respect the intellectual property rights of our players, and you are responsible for the content you create on our server. This includes your in-game creations, builds, and any other content you generate. By playing on the Credence Minecraft server, you agree to the following terms:
- Sharing Permissions: You are encouraged to share your in-game creations, such as screenshots and videos.
- Server Rules: You should always follow server rules, as well as Minecraft's ToS. Anyone caught breaking these rules will be punished accordingly.
- Modifications and Plugins: While we support the use of mods and plugins, they must adhere to our server rules and guidelines and not infringe on the intellectual property rights of others.
Reporting Intellectual Property Infringements
If you believe that your intellectual property rights have been infringed upon on our server, please contact us at support@credencestudios.net. We will investigate the matter and take appropriate actions to resolve it.
Consequences of Intellectual Property Infringement
Credence Studios takes intellectual property infringement seriously. Players who are found to infringe on the intellectual property rights of others, including Mojang, or the server may face consequences, including account suspension or banning.
Policy Updates
Credence Studios reserves the right to update or amend this Intellectual Property Rights section at any time. We recommend reviewing it periodically for any changes.
Contact Information
For any questions, concerns, or to request a refund under our policies, please contact us at support@credencestudios.net
Governing Law and Jurisdiction
Applicable Law
This website and our server are based in the United States, and all matters relating to the use of Credence Studios shall be governed by the laws of the United States.
Dispute Resolution
We encourage amicable resolution of any disputes or concerns through direct communication with Credence Studios. If disputes arise, we aim to resolve them fairly and swiftly.
Exclusive Jurisdiction
In the event that a dispute cannot be resolved through amicable means, you agree that any legal action, proceeding, or resolution arising from your use of Credence Studios shall be exclusively subject to the jurisdiction of the courts of the United States. You consent to the personal jurisdiction of these courts and waive any objections to venue in these courts.
International Users
If you are accessing Credence Studios from outside the United States, please be aware that you are responsible for complying with local laws and regulations that may apply to your use of our services.
Policy Updates
Credence Studios reserves the right to update or amend this "Governing Law and Jurisdiction" section at any time. We recommend reviewing it periodically for any changes.
We appreciate your understanding of our governing law and jurisdiction policies.
Changes to Policy
Credence Studios reserves the right to update or modify this Comprehensive Legal Policy. Please review this policy periodically for changes.
We appreciate your support and understanding of our policies.